What should I do if the seller keeps not shipping?

The shipping areas and times may vary depending on the type of product. You can check the logistics details for any notes or contact the seller directly for specific shipping times. If the seller fails to ship within the agreed time, you can go to the "Order List", select the order you need help with, enter the order details page, and click "Complain about the Seller" to report the issue. The platform will verify and address your feedback accordingly.
We apologize for any inconvenience caused by the seller's delay in shipping. We will continue to strengthen our management of sellers to provide you with a better shopping experience.

The reply is from Rednote official,
If you have any questions, please contact Rednote official customer service